An engineer must configure a Cisco UCM hunt list so that calls to users in a line group are routed to the first idle user and then the next. Which distribution algorithm must be configured to accompli

The correct answer is A. top down. In Cisco UCM, the Line Group distribution algorithm controls how incoming calls are distributed among members of the group. The 'Top Down' algorithm always starts hunting from the first member of the line group list and proceeds sequentially down the list, selecting the first idl

Cisco Unified Communications Manager Call Control

Question

An engineer must configure a Cisco UCM hunt list so that calls to users in a line group are routed to the first idle user and then the next. Which distribution algorithm must be configured to accomplish this task?

Exhibit

Options

Atop down
Bcircular
Cbroadcast
Dlongest idle time

How the community answered

(34 responses)

A
91% (31)
B
6% (2)
C
3% (1)

Explanation

In Cisco UCM, the Line Group distribution algorithm controls how incoming calls are distributed among members of the group. The 'Top Down' algorithm always starts hunting from the first member of the line group list and proceeds sequentially down the list, selecting the first idle (available) member. This matches the requirement of routing to the first idle user and then the next in a defined order. 'Circular' (round-robin) distributes calls in rotation, starting where the previous call left off - it does not always start from the top. 'Broadcast' rings all members simultaneously. 'Longest Idle Time' routes to the member who has been idle for the greatest amount of time, not necessarily the first in the list.

Topics

#Cisco UCM#Hunt List#Line Group#Call Distribution Algorithm

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