An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unifie

Question

Options

• ACisco Unified CM looks up the voicemail pilot configured to dial.
• BCisco Unified CM routes the configured hunt pilot to Unity Connection.
• CCisco Unified CM looks up the hunt pilot configured to dial.
• DCisco Unified CM sends an AXL query to Unity Connection.

• A
  90% (44)
• C
  4% (2)
• D
  6% (3)

Explanation

When a user presses the Messages button on a Cisco IP phone, Cisco Unified CM reads the voicemail pilot number configured for the user's device or partition and dials it. The voicemail pilot is a specific configuration object in CUCM that points to the Cisco Unity Connection system. It is not a hunt pilot (eliminating C) - hunt pilots are used for call queuing/distribution. CUCM does not send an AXL query to Unity Connection (eliminating D) - AXL is an administrative API, not a real-time call routing mechanism. The call is simply placed to the voicemail pilot, which Unity Connection's voice messaging port answers.

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