300-810 · Question #262
A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the c
The correct answer is A. Trusted Root Certification Authorities store. Cisco Jabber for Windows uses the Windows OS certificate store to validate server certificates. When a server certificate is signed by a public CA but still triggers an invalid certificate warning, the CA root certificate is either missing or untrusted on the client machine. The
Question
A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the client. The server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client. Into which certificate store must the engineer import the certificate?
Options
- ATrusted Root Certification Authorities store
- BIntermediate Certification Authorities store
- CPersonal Certification store
- DTrusted Publishers Certification store
How the community answered
(21 responses)- A90% (19)
- B5% (1)
- D5% (1)
Explanation
Cisco Jabber for Windows uses the Windows OS certificate store to validate server certificates. When a server certificate is signed by a public CA but still triggers an invalid certificate warning, the CA root certificate is either missing or untrusted on the client machine. The correct store for CA root certificates is the 'Trusted Root Certification Authorities' store in Windows. Placing the CA root cert here tells Windows (and Jabber) to trust all certificates signed by that CA. The Intermediate CA store is for intermediate certificates, not root CAs, and the Personal store is for end-entity certificates.
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