Refer to the exhibit. A company integrated their newly deployed Cisco Jabber over Mobile and Remote Access with Cisco Unity Connection for voicemail access, but users must manually enter their…

The correct answer is B. Add Cisco UCM as an Authz Server on Unity Connection. When Jabber users are prompted to re-enter voicemail credentials on every login, it indicates that OAuth-based single sign-on between Cisco UCM and Unity Connection is not configured. Adding Cisco UCM as an Authorization Server (Authz Server) on Unity Connection enables OAuth…

Single Sign-On for Collaboration Applications

Question

Refer to the exhibit. A company integrated their newly deployed Cisco Jabber over Mobile and Remote Access with Cisco Unity Connection for voicemail access, but users must manually enter their voicemail credentials each time they log in to Cisco Jabber. Which action resolves the issue?

Exhibit

Options

ACreate a UC Service and Service Profile for Unity Connection.
BAdd Cisco UCM as an Authz Server on Unity Connection.
CAdd the Unity Connection Service Profile to the end users in Cisco UC Manager.
DAdd Unity Connection in the Expressway-C.

How the community answered

(49 responses)

A
6% (3)
B
80% (39)
C
12% (6)
D
2% (1)

Explanation

When Jabber users are prompted to re-enter voicemail credentials on every login, it indicates that OAuth-based single sign-on between Cisco UCM and Unity Connection is not configured. Adding Cisco UCM as an Authorization Server (Authz Server) on Unity Connection enables OAuth 2.0 token-based authentication. This allows Unity Connection to accept the OAuth token issued by UCM during Jabber login, eliminating the need for separate voicemail credential entry. Without this configuration, Unity Connection treats the voicemail request as a new, unauthenticated session.

Topics

#Cisco Jabber#Cisco Unity Connection#Single Sign-On#Voicemail Integration#Authentication

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