300-810 · Question #250
A collaboration engineer is configuring a Cisco Unity Connection system that is integrated with Cisco UCM via SIP. The engineer wants to modify the default behavior for calls that arrive at Unity…
The correct answer is D. Attempt Forward forwarded routing rule. In Cisco Unity Connection, call routing rules are categorized by call type: 'direct' (calls dialed directly to Unity Connection) and 'forwarded' (calls redirected from another extension). When a call is first presented to a Unity Connection user's extension and then forwarded…
Question
A collaboration engineer is configuring a Cisco Unity Connection system that is integrated with Cisco UCM via SIP. The engineer wants to modify the default behavior for calls that arrive at Unity Connection after first being presented to an existing Unity Connection user's extension. Which call routing rule must the engineer modify to accomplish this modification?
Options
- AOpening Greeting direct routing rule
- BAttempt Sign-In direct routing rule
- COpening Greeting forwarded routing rule
- DAttempt Forward forwarded routing rule
How the community answered
(16 responses)- A13% (2)
- C6% (1)
- D81% (13)
Explanation
In Cisco Unity Connection, call routing rules are categorized by call type: 'direct' (calls dialed directly to Unity Connection) and 'forwarded' (calls redirected from another extension). When a call is first presented to a Unity Connection user's extension and then forwarded (e.g., on no answer or busy), Unity Connection classifies it as a forwarded call. The 'Attempt Forward' routing rule handles the action of trying to forward to the user. To modify default behavior for calls arriving after being presented to a user's extension, the engineer must modify the 'Attempt Forward forwarded routing rule.'
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