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300-810 · Question #243
A user is experiencing video quality issues and wants to verify packet loss, jitter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?
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Application Clients
Question
A user is experiencing video quality issues and wants to verify packet loss, jitter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?
Options
- ASettings, Status, and press Diagnostics in the Webex App or Ctrl+Shift+Alt+S
- BSettings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shift+Alt+D
- CHelp, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shift+Alt+D
- DHelp, Health Checker, and press Status in the Webex App or Ctrl+Shift+Alt+S
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Topics
#Webex App#Call Quality#Diagnostics#Troubleshooting