An administrator must ensure that voice messages intended for mailboxes that cannot be located are forwarded to the regional manager's mailbox. Which configuration accomplish this goal?

Question

Options

• AAdd the regional manager user to the all voicemail users distribution list.
• BAdd a wild-card alternate extension to the regional manager user.
• CAdd the regional manager user to the undeliverable messages distribution list.
• DAdd the regional manager's extension as an alternate extension for all system users.

• B
  11% (2)
• C
  84% (16)
• D
  5% (1)

Explanation

Cisco Unity Connection has a built-in system distribution list called the Undeliverable Messages distribution list. Any voice message that cannot be delivered to its intended destination - because the mailbox does not exist, is full, or cannot be located - is automatically routed to the members of this list. Adding the regional manager's user account to this distribution list ensures they receive all such undeliverable messages. Option A (all voicemail users list) would send undeliverable messages to every user, not just the manager. Option B (wildcard alternate extension) helps route inbound calls, not catch undeliverable stored messages. Option D would require modifying every user account, which is impractical and does not use the intended Unity Connection feature.

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