300-810 · Question #214
Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall. The engineer initially tests the dient by manually setting the account
The correct answer is A. DNS A record for _cisco-uds E. DNS SRV record for_cisco-uds. When Cisco Jabber uses automatic service discovery, it performs DNS lookups to locate UCM and other services. Specifically, Jabber looks for a DNS SRV record named _cisco-uds._tcp.<domain> (Option E) to discover the UCM UDS (User Data Services) endpoint. Additionally, the SRV rec
Question
Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall. The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected. Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error. Which two items must be modified to resolve the issue? (Choose two.)
Exhibit
Options
- ADNS A record for _cisco-uds
- BDNS SRV record for _collab-edge
- Cusername portion of the login email
- Ddomain portion of the login email
- EDNS SRV record for_cisco-uds
How the community answered
(28 responses)- A71% (20)
- B11% (3)
- C14% (4)
- D4% (1)
Explanation
When Cisco Jabber uses automatic service discovery, it performs DNS lookups to locate UCM and other services. Specifically, Jabber looks for a DNS SRV record named _cisco-uds._tcp.<domain> (Option E) to discover the UCM UDS (User Data Services) endpoint. Additionally, the SRV record must resolve to a hostname that has a corresponding DNS A record (Option A) for the actual IP address of the UCM server. If either the SRV record or the A record is missing or misconfigured, automatic login will fail even though manual login (where the server is specified directly) works. Option B (_collab-edge) is used for MRA/Expressway external access, not internal corporate LAN discovery.
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