Refer to the exhibit. Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity…

The correct answer is C. Arizona_AA. The call will hit the Forward Routing Table where its evaluated against the first rule "Attempt Forward". This rule does not provide a match as the user doesnt have a mailbox configured (so effectively doesnt exist in Unity Cnx - I know you can configure a user/alias without a…

Cisco Unity Connection

Question

Refer to the exhibit. Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

Exhibit

Options

ANewYork_AA
BAttempt Sign In
CArizona_AA
DOpening_Greeting

How the community answered

(29 responses)

A
3% (1)
B
7% (2)
C
76% (22)
D
14% (4)

Explanation

The call will hit the Forward Routing Table where its evaluated against the first rule "Attempt Forward". This rule does not provide a match as the user doesnt have a mailbox configured (so effectively doesnt exist in Unity Cnx - I know you can configure a user/alias without a mailbox but i think this question is trying to make you think the user doesnt actually exist in Unity Cnx). The 2nd rule is then evaluated where it fails again. The call gets a match based on the "Arizona_AA" based on the dialled number.

Topics

#Cisco Unity Connection#Call Handling#Auto Attendant#Call Forward No Answer

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