Refer to the exhibit. Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communicati

The correct answer is C. Arizona_AA. The call will hit the Forward Routing Table where its evaluated against the first rule "Attempt Forward". This rule does not provide a match as the user doesnt have a mailbox configured (so effectively doesnt exist in Unity Cnx - I know you can configure a user/alias without a ma

Cisco Unity Connection

Question

Refer to the exhibit. Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

Exhibit

Options

ANewYork_AA
BAttempt Sign In
CArizona_AA
DOpening_Greeting

How the community answered

(29 responses)

A
3% (1)
B
7% (2)
C
76% (22)
D
14% (4)

Explanation

The call will hit the Forward Routing Table where its evaluated against the first rule "Attempt Forward". This rule does not provide a match as the user doesnt have a mailbox configured (so effectively doesnt exist in Unity Cnx - I know you can configure a user/alias without a mailbox but i think this question is trying to make you think the user doesnt actually exist in Unity Cnx). The 2nd rule is then evaluated where it fails again. The call gets a match based on the "Arizona_AA" based on the dialled number.

Topics

#Cisco Unity Connection#Call Handling#Auto Attendant#Call Forward No Answer

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