Which two SSO features are true? (Choose two.)

Question

Options

• Aallows Jabber to use LDAP directory services for contact imports
• Ballows LDAP user import on Cisco Unified Communications Manager
• Cimproves productivity by reducing time spent re-entering credentials for the same identity
• Dtransfers the authentication from the system that hosts the applications to a third-party system
• Ereduces costs by decreasing the number of help calls that are made for voicemail PIN resets

• A
  2% (1)
• B
  4% (2)
• C
  87% (41)
• E
  6% (3)

Explanation

Single Sign-On (SSO) has two defining characteristics selected here. Option C is correct: SSO improves user productivity by allowing users to authenticate once and gain access to multiple applications without re-entering credentials for each one, reducing login friction. Option D is correct: SSO works by delegating (transferring) authentication responsibility from the individual applications to a centralized third-party Identity Provider (IdP) such as ADFS, Okta, or PingFederate; the IdP performs the authentication and issues tokens/assertions (e.g., SAML) that applications trust. Option A is incorrect - SSO does not provide LDAP directory/contact import functionality; that is a separate integration. Option B describes LDAP sync in CUCM, which is independent of SSO. Option E describes a benefit of voicemail self-service reset portals, not SSO specifically.

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