An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type…

The correct answer is C. alternate. In Cisco Unity Connection, the Alternate greeting has the highest priority among all call handler greetings. When enabled, it overrides all other active greetings - including Standard, Closed, Holiday, Internal, and Busy greetings - regardless of what individual users have…

Cisco Unity Connection

Question

An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?

Exhibit

Options

Ainternal
Bholiday
Calternate
Dclosed

How the community answered

(23 responses)

A
4% (1)
B
17% (4)
C
70% (16)
D
9% (2)

Explanation

In Cisco Unity Connection, the Alternate greeting has the highest priority among all call handler greetings. When enabled, it overrides all other active greetings - including Standard, Closed, Holiday, Internal, and Busy greetings - regardless of what individual users have configured. This makes it the ideal tool for administrators who need to apply a uniform holiday message across all users without modifying every individual greeting. The Holiday greeting (B) is a standard, lower-priority greeting that can be overridden itself and does not suppress other greeting types. Internal (A) applies only to internal callers, and Closed (D) applies only during closed hours.

Topics

#Cisco Unity Connection#Greetings#Call Handlers#Alternate Greeting

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