What are two functions of a regular call handler in Cisco Unity Connection? (Choose two.)

Question

Options

• AIt provides menus of options.
• BIt provides access to the corporate directory by playing an audio list that callers can use to reach
• CIt answers calls and takes messages.
• DIt controls outgoing calls by enabling you to specify the numbers that Cisco Unity Connection can
• EIt collects information from callers by asking a series of questions.

• A
  91% (40)
• B
  5% (2)
• D
  2% (1)
• E
  2% (1)

Explanation

In Cisco Unity Connection, a regular (standard) call handler is the primary routing and messaging object. Answer A is correct: call handlers provide menus of options (also called caller input keys), allowing callers to press digits to be transferred, hear information, or route to other destinations. Answer C is correct: call handlers answer incoming calls and take messages, recording caller voicemails that are delivered to a designated recipient. Answer B describes the function of a Directory Handler, not a regular call handler. Answer D describes outgoing call restrictions, which are controlled by restriction tables, not call handlers. Answer E describes the function of an Interview Handler, which asks a series of questions - this is distinct from a regular call handler.

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