300-810 · Question #108
What is the preferred way to collect logs from the Cisco IM and Presence Server?
The correct answer is B. Open the IM and Presence Server Administration web page, then from the Application menu. The preferred method to collect logs from the Cisco IM and Presence Server is through its own Administration web page via the Application menu. From there, you can access tools such as the Cisco Unified Real-Time Monitoring Tool (RTMT) and Trace and Log Central, which allow you…
Question
What is the preferred way to collect logs from the Cisco IM and Presence Server?
Options
- AGo to Cisco Unified Communications Manager and select the serviceability and download logs.
- BOpen the IM and Presence Server Administration web page, then from the Application menu,
- COpen the IM and Presence Server Administration web page, then from the Service menu, choose
- DGo to Serviceability section on the IM and Presence server and download logs.
How the community answered
(15 responses)- B93% (14)
- C7% (1)
Explanation
The preferred method to collect logs from the Cisco IM and Presence Server is through its own Administration web page via the Application menu. From there, you can access tools such as the Cisco Unified Real-Time Monitoring Tool (RTMT) and Trace and Log Central, which allow you to collect, download, and analyze logs directly from the IM&P server. Answer A is incorrect because CUCM's serviceability portal does not manage IM&P logs. Answer D is close but accessing the Serviceability section directly is less precise than using the Application menu on the IM&P Administration page, which is the documented preferred path.
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