300-515 · Question #47
You are troubleshooting ARP connectivity issues for an Ethernet interface on an IOS XR network that runs IS-IS. You verify that the IGP protocol is running, but an ARP entry has not yet been created.
The correct answer is C. ping the connected neighbor. Pinging the connected neighbor is correct because ARP resolution is triggered by traffic destined for that neighbor - sending a ping forces the device to issue an ARP request, which either populates the ARP table (proving Layer 2 reachability) or fails (pinpointing the problem).
Question
You are troubleshooting ARP connectivity issues for an Ethernet interface on an IOS XR network that runs IS-IS. You verify that the IGP protocol is running, but an ARP entry has not yet been created. Which action should you take?
Options
- Adebug ping packets
- Bdebug ARP
- Cping the connected neighbor
- Dverify the RIB table routes
How the community answered
(39 responses)- A15% (6)
- B8% (3)
- C72% (28)
- D5% (2)
Explanation
Pinging the connected neighbor is correct because ARP resolution is triggered by traffic destined for that neighbor - sending a ping forces the device to issue an ARP request, which either populates the ARP table (proving Layer 2 reachability) or fails (pinpointing the problem). Since the question confirms IS-IS is up, the issue is specifically at Layer 2, and a ping is the most direct active step to diagnose or resolve the missing entry.
Why the distractors are wrong:
- A (debug ping packets): Not a standard IOS XR command, and passive debugging alone generates no ARP traffic - you need to send something first.
- B (debug arp):
debug arponly observes ARP activity already occurring; without generating traffic via a ping first, you'll see nothing useful. - D (verify RIB routes): ARP operates at Layer 2 and is independent of the RIB for directly connected peers - the RIB is already validated by confirming IS-IS is running.
Memory tip: ARP only fires when there's actual traffic to send - "No ARP entry? Shoot a ping first." Debug tools watch; pings act. On exam questions involving missing ARP entries, always look for the option that generates Layer 2 traffic before reaching for a debug command.
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