CompTIA
220-801 · Question #710
In which of the following situations is it appropriate for an IT service provider to make copies of a customer's confidential data?
The correct answer is D. With the customer's permission, for backup purposes. Get customer's permission to access the confidential data for backup purposes only. You are not allowed to access any confidential data whatsoever without customer's permission.
Hardware and network troubleshooting
Question
In which of the following situations is it appropriate for an IT service provider to make copies of a customer's confidential data?
Options
- AIf the technician determines it necessary, for backup purposes
- BIt is never appropriate to copy a customer's data
- CIf the content is public knowledge
- DWith the customer's permission, for backup purposes
How the community answered
(17 responses)- B6% (1)
- C6% (1)
- D88% (15)
Explanation
Get customer's permission to access the confidential data for backup purposes only. You are not allowed to access any confidential data whatsoever without customer's permission.
Topics
#data privacy#customer confidentiality#ethics#backup procedures
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