CompTIA
220-801 · Question #706
220-801 Question #706: Real Exam Question with Answer & Explanation
Sign in or unlock 220-801 to reveal the answer and full explanation for question #706. The question stem and answer options stay visible for context.
Question
Since calling in an issue two days ago, a user reports that they have not heard from a help desk technician. Which of the following is the MOST appropriate response?
Options
- ALet the user know that there is no record of the initial call.
- BLet the user know that the problem will be escalated immediately.
- CLet the user know that the technician will be out to resolve the problem tomorrow.
- DClose the initial ticket that was issued and open a new help desk ticket for the user.
Unlock 220-801 to see the answer
You've previewed enough free 220-801 questions. Unlock 220-801 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.