220-801 · Question #62
A technician has just installed a network card on a Windows 7 computer. Which of the following should the technician do NEXT?
The correct answer is A. Install the manufacturer's drivers. After physically installing a new network card, the operating system requires manufacturer-provided drivers to recognize and use the hardware correctly. Installing drivers is the immediate next step.
Question
A technician has just installed a network card on a Windows 7 computer. Which of the following should the technician do NEXT?
Options
- AInstall the manufacturer's drivers
- BRun Windows Updates
- CReboot the machine
- DFlash the BIOS
How the community answered
(29 responses)- A93% (27)
- B3% (1)
- D3% (1)
Why each option
After physically installing a new network card, the operating system requires manufacturer-provided drivers to recognize and use the hardware correctly. Installing drivers is the immediate next step.
Hardware devices require driver software so the operating system can communicate with them properly. Installing the manufacturer's drivers immediately after physical installation enables the NIC to function with full feature support, correct speed settings, and proper protocol handling.
Running Windows Updates is not the first step after hardware installation; drivers must be installed before the device can function, and Windows Update is a secondary option if manufacturer drivers are unavailable.
Rebooting without first installing drivers leaves the network card without proper software support and does not advance the installation process.
Flashing the BIOS is unrelated to installing a network card and carries significant risk; it is not a required step in this scenario.
Concept tested: Driver installation procedure after hardware installation
Source: https://support.microsoft.com/en-us/windows/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6
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