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CompTIA

220-801 · Question #1037

After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?

The correct answer is D. The antenna connector was not reconnected. Laptop wireless antenna wires are thin coaxial cables that run from the wireless card (located in the laptop base) up through the hinge and into the display bezel, where they attach to the antenna. Replacing the display requires disconnecting these antenna cables. If they are…

Hardware and network troubleshooting

Question

After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?

Options

  • AThe wireless switch was damaged during the display installation.
  • BThe network card has failed.
  • CThe new display is interfering with the wireless signal.
  • DThe antenna connector was not reconnected.

How the community answered

(45 responses)
  • A
    13% (6)
  • B
    9% (4)
  • C
    4% (2)
  • D
    73% (33)

Explanation

Laptop wireless antenna wires are thin coaxial cables that run from the wireless card (located in the laptop base) up through the hinge and into the display bezel, where they attach to the antenna. Replacing the display requires disconnecting these antenna cables. If they are not reconnected after reassembly, wireless functionality will fail. This is the most common oversight during display replacement. A damaged wireless switch (A) or failed network card (B) would be unlikely to occur from a display swap. Displays do not emit signals that interfere with Wi-Fi (C).

Topics

#wireless antenna#laptop display replacement#hardware troubleshooting#laptop repair

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