220-801 · Question #1038
Which of the following is the FIRST step in replacing an internal component on a laptop computer?
The correct answer is D. Remove the battery. Removing the battery is always the first step before opening a laptop to replace internal components. This eliminates any live electrical current to the system, preventing electrical shock to the technician and protecting sensitive components from short circuits or…
Question
Which of the following is the FIRST step in replacing an internal component on a laptop computer?
Options
- ARemove any externally installed options or devices.
- BConnect a static mat to the work station.
- CRemove the component access cover.
- DRemove the battery.
How the community answered
(39 responses)- A3% (1)
- B5% (2)
- C3% (1)
- D90% (35)
Explanation
Removing the battery is always the first step before opening a laptop to replace internal components. This eliminates any live electrical current to the system, preventing electrical shock to the technician and protecting sensitive components from short circuits or electrostatic discharge damage. Only after the battery is removed should you proceed to disconnect accessories, set up ESD protection, or remove access covers. The order matters for safety: power off the system, then remove the battery before touching anything internal.
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