220-702 Exam Questions

A user attempts to login to a bookmarked site but is prompted for their social security number, mother's maiden name and date of birth. Which of the following has MOST likely happe...

A customer, Jill, has a dim image on her internal LCD panel, but when connecting to an external display, the image is fine. Which of the following is MOST likely the cause?

A technician is installing a parallel PCI card. Which of the following is the IEEE standard for parallel?

A technician has a laptop that is running slow and notices the fan is on high. Which of the following should the technician try FIRST?

A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. W...

A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disa...

A new processor was recently installed on a one year old motherboard, replacing the original processor. The processor is on the motherboard's supported processor list and was doubl...

A laptop LCD screen needs to be replaced. Which of the following tools would be BEST used to open the case?

Which of the following tools can be used to test if a 24-pin power cable is outputting correct voltage?

A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?

A user reports that their onboard RJ-45 jack is damaged and will no longer function. Which of the following will provide this jack as an alternative to replacing the motherboard?

A user replaces a laptop's wireless PCMCIA card with a different vendor's card. All of the new card configuration steps have been followed. The OS sees all known wireless networks...

A user wants to be able to receive help from a coworker that is located outside the company's local office. Which of the following MUST be enabled to allow the user to watch and in...

A new floppy drive was just installed into a PC. The drive powers on at system boot but the status LED does not turn off during operation. Which of the following is MOST likely the...

Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause?

A user states that when the user copies files from `My Documents' to a network share, the files are no longer available locally. Which of the following BEST describes the reason th...

Which of the following tools would be BEST to use to pry open the case of a laptop?

Which of the following is unsafe for a technician to use when troubleshooting or repairing a CRT monitor?

A technician wants to verify a remote printer that has been power cycled is back online. The technician would use which of the following commands and switch?

A user has just installed an application that is causing system instability and lock-ups and is not allowing a clean uninstall. To resolve this issue, the technician should:

Users have stated that all their printouts from a networked printer consist of random characters. The technician should:

Which of the following commands would verify the health of the sectors on a hard drive and recover data on damaged sectors?

CompTIA 220-702 Exam Which of the following uses port 110 by default?

Which of the following commands will map a shared network drive?

When installing a wireless access point, which of the following should the technician perform FIRST?

Which of the following is the default directory for User Profiles in Windows 7?

A technician receives an error message `inaccessible boot device' on their monitor. Which of the following components is causing the issue?

A PC is powered on and begins POST. The PC takes a long time when scanning for drives. The BIOS reports no hard drive can be found but the CD-ROM is identified. The technician know...

A technician has lost a necessary jumper for a new hard drive that must be installed immediately. Which of the following is the BEST solution?

A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the follow...

A user is unable to print to the network printer. A print job appears in their print queue and cannot be deleted. The user has the correct permissions to modify and delete print jo...

Which of the following can cause a ribbon on an impact printer to tear?

Which of the following commands would launch the Windows utility that stops the print spooler?

Which of the following is the correct path a technician could follow to find the Services Snap-in console inside of Windows?

Which of the following is the BEST procedure to perform if random keys are intermittently not functioning on a laptop's keyboard?

A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a...

A customer reports that error messages occasionally appear and quickly disappear. Which of the following is the BEST place for a technician to begin troubleshooting this issue?

A technician is testing a power supply for correct output voltages at the HDD power connector. Which of the following voltages should the technician expect for a correctly working...

A user is reporting that they are getting pop-ups while they are not actively browsing the Internet. Which of the following would BEST resolve this issue?

After receiving a message at startup stating that `One or more services failed to load at startup', which of the following Windows utilities would a technician use to diagnose the...

Which of the following CPUs would fit into an AM2 socket?

A user states that the laser printer is leaving a black line on all pages being printed. Which of the following is the MOST likely cause and solution for this issue?

Which of the following tools is BEST used to measure voltage and amperage from a power source?

A user states that their web browser was recently updated and continuously crashes. Which of the following could the technician use to gather more information about the issue?

CompTIA 220-702 Exam Multiple users have reported not being able to print to a network printer. Which of the following commands will test the network connectivity status of the pri...

During the startup of a Windows XP Professional workstation, a message appears stating a service failed to start. Which of the following administrative areas will show what service...

A company uses an application that creates temp files that need to be backed up on a daily basis. A test restore fails to restore the temp files. In checking the backup catalog, Ka...

Which of the following below would BEST optimize Windows XP startup?

A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the technician goes to watch TV, Media Center displays an error of no TV tuner installed....

A technician installed a new motherboard in a workstation. Which of the following describes the BEST steps for a proper installation?