220-702 Exam Questions

A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check? (Select THREE).

A customer states that they cannot print from their laser printer. The printer displays a `Paper Jam' error. Upon inspection there is no paper jam. The only indication is a clickin...

A client reports to Karen, a technician, that he cannot connect to the Internet. The ipconfig command reveals the below information: IP Address192.168.1.15 CompTIA 220-702 Exam Sub...

A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem? (Select TWO).

A user would like to have a roaming profile configured. Which of the following is necessary when setting up a roaming profile? (Select TWO).

Which of the following steps enables offline files in Windows 2000 and Windows XP?

A user reports their system is displaying an error message `NTLDR is missing'. Which of the following is the MOST likely cause for this error? CompTIA 220-702 Exam

A user reports the system runs fine for a few minutes and then freezes or locks up. Which of the following is the BEST cause of this issue?

A technician is searching for a user's documents. The profile path that the documents were located was `C:\Users\Username'. Which of the following operating systems is installed on...

Operating system files for Windows Vista and Windows XP are located in which of the following? (Select TWO).

A user has discovered that even though they are using the latest version of the anti-virus software, the computer is still being infected by a virus. Which of the following is the...

Which of the following protocols uses port 443 by default?

Which of the following commands would a technician use to view the active application connections on a local PC to the network?

Which of the following will cause a ghost image on a printout?

Which of the following wireless standards uses the 5GHz frequency?

CompTIA 220-702 Exam A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following i...

It is a company's policy to shut down all workstations at the end of the day. However, the majority of employees are leaving disks in their workstations and upon start up the next...

Which of the following is true when Bob, a technician, is setting default security permissions on a folder?

How many volts does a power supply's 4-pin Molex connector carry to internal devices?

A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST i...

On which of the following hard drive types must Bob, a technician, change the jumper setting to match the motherboard/cabling combination?

Jill, a technician, is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not la...

Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?

Which of the following operating systems, by default, uses `Documents' as the name of a user's document folder?

Which of the following commands would be used to verify the integrity of critical system files?

A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the follow...

A technician is trying to retrieve a screw that fell inside a case and is just out of reach. Which of the following is the BEST procedure to retrieve the screw?

Which of the following is the BEST way for Karen, a technician, to mitigate phishing attempts?

A user has reported that everyday at 12:00 p.m. their workstation becomes sluggish with Internet access and overall performance. Which of the following will MOST likely resolve thi...

A technician is preparing to update the BIOS on a laptop. Which of the following should the technician do to prevent problems during the update?

A technician is preparing user education to raise awareness of malware. The technician's goal is to increase user awareness and prevent the future spread of malware. All of the fol...

Core files required for user applications are stored in which of the following locations?

A color laser printer is producing pages where the ink smears when touched. Which of the following components should be replaced?

Which of the following commands should Karen, a technician, use to examine and restore protected system files?

A user states that the wireless on their laptop was working when they where at home, however, now in the office no wireless connection can be made. Which of the following should th...

A user's workstation currently has four connected IDE devices. Which of the following could be added to the workstation to allow more ATA devices to be added to the workstation?

Which of the following does Mike, a technician, need to set manually on wireless clients if the WAP SSID is hidden?

Within a 64-bit Windows desktop OS, by default where are the program files for 32-bit programs located?

Which of the following should be performed after a maintenance kit has been applied and full functionality tested?

In which of the following locations could a technician restart the printer spooler?

Mike, a technician, is working on several workstations and needs to continuously investigate systems so he knows when the workstations reboot. Which of the following commands could...

Which of the following is the BEST way to prevent social engineering tactics?

Which of the following errors are caused by leaving a floppy disk in the drive when a computer is powered on?

A technician is working on a PC that may have malware. Which of the following should the technician try FIRST?

Which of the following percentages is required for Disk Defragmenter to fully defragment the volume?

Which of the following needs to be done before a hard drive can be formatted?

Which of the following commands would MOST likely be used to see where a loss of connectivity between two devices on a network is located?

Which of the following locations would hold a user's documents and data in Windows XP?

A technician recently installed a new firewall. Which of the following ports must be open to permit HTTPS traffic?

A computer's onboard LPT1 port fails. Which of the following I/O cards should be installed to fix this problem?