220-702 Exam Questions

A customer requires a shock resistant mass storage device in their PC. Which of the following drives should the technician install?

A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?

A program configuration file on a shared computer changes each time the program is run, causing the program to fail. Which of the following steps could a technician take to help pr...

A technician is booting up a computer but the computer never moves beyond POST. The floppy disk drive light stays lit continuously during the boot process. Which of the following i...

Which of the following allows a Windows 7 remote user to edit a file offline then automatically update the changes when back in the office?

Which of the following locations would a technician use to add a Windows 7 computer to a domain?

A second optical drive has been added to the computer and needs to be referenced as the R: drive by the Microsoft Windows operating system. Which of the following places in Microso...

A program is crashing and causing the computer to lockup. Which of the following is the BEST location for a technician to check for further information about the cause of the crash...

A customer has a wireless router installed in their home office. The customer is having issues with signal strength at the opposite end of the house. Which of the following is the...

Which of the following groups is BEST to assign to a home user to prevent software installation?

All users within an office are wirelessly connected to a network, except one user that has a valid connection on a leased IP address in a different range. Which of the following is...

In Windows XP, how can a user change the programs that run at startup? (Select TWO).

Which of the following will occur if a laptop SATA 1 drive is installed on a SATA 2 controller?

The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user's connectiv...

Which of the following could cause an NTLDR error on reboot?

A user is reporting that their computer is making strange noises and randomly powers off. Which of the following tools would MOST likely be used to troubleshoot this problem?

An executive's laptop screen has been damaged and will not power on. Which of the following is the FASTEST way to get the executive back online?

Which of the following commands will be run at a command prompt to determine which Windows OS is running on the computer?

A technician plugs a USB device into the front panel of a desktop computer and nothing happens. The technician knows that plug-n-play is enabled. Which of the following BEST descri...

Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely caus...

Which of the following commands would be used to verify and troubleshoot DNS settings of a particular host on a Windows computer?

A technician has a user that consistently picks up viruses and malware no matter what kind of software is installed to prevent infection. Which of the following should be a cost-ef...

Which of the following commands would be used to display hidden files? CompTIA 220-702 Exam

An alternative to plain old telephone service (POTS) would be:

Which of the following command line utilities can Karen, a technician, use to check for open ports?

A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boo...

Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?

After opening up the lid of a laptop that is powered on, nothing is displayed on the LCD. Opening and closing the lid multiple times usually causes the display to regain the signal...

Which of the following would BEST allow a technician to find out where a problem is between two networked computers?

Which of the following default ports must be opened to allow a technician to telnet into a machine?

A user has just moved a PC from one office to another. The patch cable and the NIC do not appear to be functioning in the new office but were working before the move. The patch cab...

A customer has lost Internet connectivity. The technician has the customer ping a web address and gets the response `cannot find host.' The technician then has the customer ping th...

Which of the following commands should Mike, a technician, use to display the available switches of a command line utility?

When using CHKDSK, which of the following parameters locks the volume, locates bad sectors and recovers readable information?

A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POS...

CompTIA 220-702 Exam A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST lik...

A technician is performing a memory upgrade by installing an additional 1GB stick of DDR RAM into a system. When the installation is complete, the computer shows 2GB of RAM at POST...

Which of the following is the purpose of the sigverif.exe utility?

Which of the following utilities can display drivers installed on a local Windows XP machine?

A technician installed a new video card on a motherboard which has onboard video. When the monitor was plugged into the new card and the power was turned on, a no signal message ap...

A customer purchased a new PC with Windows XP but wants to run a program designed for Windows 98. Which of the following will allow this program to run under Windows XP?

A customer's laptop CPU constantly changes speed when not in use. The customer wants 100% CPU performance at all times. Which of the following is recommended in this situation?

In order to ensure there is proper airflow in a new computer, which of the following should be performed?

A legacy PCI IDE controller card does not recognize a new IDE HDD. Which of the following maintenance techniques would BEST resolve this situation?

A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?

A laser printer displays `perform user maintenance'. The manufacturer's information was not available when the user performed the maintenance, and the laser printer continues to di...

Which of the following is the BEST tool to troubleshoot a DB-9 port?

A user reports that their PC is making a strange noise. Which of the following is the cause of the problem?

An uninstalled program is still attempting to load when Windows starts. Which of the following options can the technician suggest to stop this unwanted program from loading? CompTI...

A customer, Bob, needs to be able to access the Internet while traveling. Which of the following could Jill, a technician, recommend to Bob?