CompTIA
220-702 · Question #126
A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the…
The correct answer is B. A corrupted or incorrect video driver is installed. See the full explanation below for the reasoning.
Question
A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Options
- AThe video cable is incorrectly attached.
- BA corrupted or incorrect video driver is installed.
- CAn incorrect video card is installed in the computer.
- DThe video card is defective and needs to be replaced.
How the community answered
(51 responses)- A12% (6)
- B78% (40)
- C4% (2)
- D6% (3)
Community Discussion
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