CompTIA
220-702 · Question #135
A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of…
The correct answer is B. Remove and reseat the memory, and recheck the memory reported. See the full explanation below for the reasoning.
Question
A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?
Options
- AReplace the newly installed memory modules with another known-working unit.
- BRemove and reseat the memory, and recheck the memory reported.
- CLeave the configuration intact, and check cabling to ensure nothing was loose during the
- DPerform a BIOS upgrade on the machine.
How the community answered
(61 responses)- A5% (3)
- B82% (50)
- C10% (6)
- D3% (2)
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