CompTIA
220-702 · Question #152
220-702 Question #152: Real Exam Question with Answer & Explanation
The correct answer is A. Feed roller gear is broken.. See the full explanation below for the reasoning.
Question
A customer states that they cannot print from their laser printer. The printer displays a `Paper Jam' error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?
Options
- AFeed roller gear is broken.
- BFeed rollers are dirty.
- CFuser has overheated.
- DToner cartridge needs to be replaced.
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