CompTIA
220-702 · Question #231
A user is unable to print to the network printer. A print job appears in their print queue and cannot be deleted. The user has the correct permissions to modify and delete print jobs. All other…
The correct answer is D. Restart the print spooler service. See the full explanation below for the reasoning.
Question
A user is unable to print to the network printer. A print job appears in their print queue and cannot be deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?
Options
- ACycle the power on the network printer.
- BVerify the network cable is connected to the printer.
- CReinstall the printer driver.
- DRestart the print spooler service.
How the community answered
(41 responses)- A2% (1)
- B10% (4)
- C5% (2)
- D83% (34)
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