CompTIA
220-702 · Question #242
A user states that the laser printer is leaving a black line on all pages being printed. Which of the following is the MOST likely cause and solution for this issue?
The correct answer is C. Excess toner on drum; perform maintenance (e.g. clean drum surface). See the full explanation below for the reasoning.
Question
A user states that the laser printer is leaving a black line on all pages being printed. Which of the following is the MOST likely cause and solution for this issue?
Options
- AFaulty driver; reinstall or update driver.
- BBad fuser; place service call to printer manufacturer.
- CExcess toner on drum; perform maintenance (e.g. clean drum surface).
- DDeteriorating rollers and worn brushes; replace rollers and brushes.
How the community answered
(38 responses)- A8% (3)
- B18% (7)
- C71% (27)
- D3% (1)
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