CompTIA
220-702 · Question #236
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should…
The correct answer is B. Run an antivirus program. See the full explanation below for the reasoning.
Question
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should CompTIA 220-702 Exam take?
Options
- ARun chkdsk.
- BRun an antivirus program.
- CReplace the faulty mouse.
- DRemove any recently added hardware.
How the community answered
(31 responses)- A10% (3)
- B84% (26)
- C3% (1)
- D3% (1)
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