220-602 Exam Questions

A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NE...

A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?

When configuring a wireless access point, which of the following options would BEST disable guest access?

A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?

A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician...

Which of the following commands is used to delete the entire contents of drive D: quickly?

A Windows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?

Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?

A technician is working on a Windows Vista workstation. Which of the following is the BEST method to improve search time for all text files?

A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?

A technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?

A technician converted all hard disk drives from FAT to the NTFS file structure. The users are now getting the error System Restore not found. Which of the following is causing the...

Which of the following BEST controls the amount of virtual memory in a Windows XP system?

Which of the following is the BEST response upon seeing a STOP error in Windows XP?

A user would like to have a roaming profile configured. Which of the following is necessary when setting up a roaming profile? (Select TWO).

When installing a small office home office (SOHO) network, which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?

A user reports that their computer has been running very slow and displaying pop-up windows since they installed a new antivirus program. The technician learns that the antivirus p...

When using a cable select configuration for multiple ATA hard drives, which of the following pin numbers is used to communicate the drive that is selected as master?

A technician is troubleshooting a parity check error message and they believe that this is attributed to faulty RAM. Which of the following components may also be at fault?

Which of the following steps enables offline files in Windows 2000 and Windows XP?

Which of the following is true regarding the number of volumes that can be created on a basic disk? (Select TWO).

Which of the following is a benefit of the Volume Shadow Copy Service?

A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?

Which of the following methods can be used to disable UAC? (Select TWO).

A technician needs to boot to a floppy disk to update the firmware of a hard drive. With the bootable floppy disk inserted, the system still boots to the hard drive. How can the te...

A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?

The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?

A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC card to support WOL, the system still does not respond to a WOL call. Which of t...

In NTFS file permissions, which of the following permissions is an option?

Which of the following is a share permission?

A technician is installing CAT5e plenum cable to add another computer station on the other side of the building for a small office. Which of the following would the technician FIRS...

Which of the following will reset the BIOS settings? (Select TWO).

Which of the following is the FIRST step after a clean Windows XP Installation?

Which of this following is best practice when securing a WiFi Network? (Select TWO).

Which of the following is the correct switch to display command line utility help options?

Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?

A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the technician goes to watch TV, Media Center displays an error of no TV tuner installed....

A technician notices that the printer is jamming right before the fuser. Which of the following is the solution to the problem?

A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be...

A technician is replacing a motherboard in a laptop. After completing the install, the laptop shuts down after a few seconds of being on. Which of the following is the causing the...

A customer reports that they have lost network connectivity after a brown out in the building. No one else in the building is experiencing any issues, and when the customer switche...

A technician is working on a motherboard and the computer is shutting down because of voltage problems. Which of the following tools would be used to test the resistance?

A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?

A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?

A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?

A technician notices that after Windows Vista loads, the antivirus software does not start properly. Which of the following is the problem?

A customer is reporting that the local printer is on but is not printing. There was an error on the workstation when Windows Vista was loading. Which of the following is the proble...

A technician has installed new hardware and is experiencing bluescreens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?

A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the proble...

A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configure...