CompTIA
220-602 · Question #503
A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the…
The correct answer is A. Check the DNS server addresses and verify they are current. See the full explanation below for the reasoning.
Question
A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Options
- ACheck the DNS server addresses and verify they are current.
- BMake sure the Windows Firewall and ICS is disabled.
- CDe-select QoS in the TCP/IP properties page.
- DDisable any active antivirus software and see if it resolves the problem.
How the community answered
(28 responses)- A71% (20)
- B7% (2)
- C4% (1)
- D18% (5)
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