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CompTIA

220-602 · Question #321

A user states that they have purchased memory to upgrade their laptop. The user wants a technician to install this memory. Which of the following steps are needed to install the upgraded memory?

The correct answer is C. Verify new memory is compatible with laptop model>power down system>access memory module>put on antistatic strap>remove old memory>install new memory>replace memory module>reboot system>verify system recognizes new memory size. See the full explanation below for the reasoning.

Question

A user states that they have purchased memory to upgrade their laptop. The user wants a technician to install this memory. Which of the following steps are needed to install the upgraded memory?

Options

  • AVerify new memory is compatible with laptop model>power down system>access memory module>remove old memory>install new memory>replace memory module>reboot system>put on antistatic strap>verify system recognizes new memory size.
  • BCheck new memory to insure they are new>power system down>open memory module door>remove old memory modules>install new memory modules>close memory module door>power system up.
  • CVerify new memory is compatible with laptop model>power down system>access memory module>put on antistatic strap>remove old memory>install new memory>replace memory module>reboot system>verify system recognizes new memory size.
  • DVerify new memory is compatible with laptop model> put on antistatic strap>put system into standby mode>access memory module>remove old memory>install new memory>replace memory module>reboot system>verify system recognizes new memory size.

How the community answered

(30 responses)
  • A
    13% (4)
  • B
    7% (2)
  • C
    77% (23)
  • D
    3% (1)

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