220-602 Exam Questions

Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?

A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging he...

Which of the following commands will display the local routing table?

A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0 Which of the following is the default gateway for the computer?

A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?

In a Windows Vista workstation, a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST like...

A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?

A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion...

Which of the following is the cause if a user types in the letters U, I and O and displayed on the screen are the figures 4, 5 and 6 on a laptop?

A technician installed a new motherboard in a workstation. Which of the following describes the BEST steps for a proper installation?

A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?

After replacing a processor, which of the following would be the NEXT step in reassembly?

A user reports that the video on their computer has gone out. After determining that the onboard video is bad, a technician needs to install a new video card. Which of the followin...

A technician is tasked with replacing the wireless network card in a laptop. After performing the replacement tasks, the laptop cannot pick up any wireless signals. Which of the fo...

A customer explains they cannot use headphones through the audio ports on the front side of the computer. Upon a visual inspection, the cable leading from the front audio panel to...

A technician is replacing a defective DVD drive. After installing the new device, the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?

A technician replaced a floppy drive and now the front indicator light is consistently illuminated. Which of the following is the cause for this?

Windows XP Professional was remotely installed on a workstation overnight. The next day, the customer states the workstation is attempting to reinstall the OS again. Which of the f...

A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works norm...

A technician needs to install a new internal flash memory card reader into an available floppy drive bay. Prior to installation, which of the following connectors needs to be avail...

When booting Windows, check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software...

A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?

Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate? (Select TWO).

During the disinfection process, to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?

A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Whi...

A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician iden...

A user reports the system runs fine for a few minutes and then freezes or locks up. Which of the following is the BEST cause of this issue?

A users new hard drive stops without any warning. Which of the following explains intermittent problems with a users hard drive?

A technicians system is displaying the error message Missing operating system. The system will not boot up. Which of the following is the MOST likely cause of the error? (Select TW...

Which of the following BEST explains a system experiencing intermittent memory errors?

A user reports their ATA specification CD-ROM is not working. Which of the following is the MOST likely cause for this failure?