CompTIA
220-602 · Question #519
A user reports that their computer has been running very slow and displaying pop-up windows since they installed a new antivirus program. The technician learns that the antivirus program was…
The correct answer is A. The installed antivirus was actually malware and has infected the users computer. See the full explanation below for the reasoning.
Question
A user reports that their computer has been running very slow and displaying pop-up windows since they installed a new antivirus program. The technician learns that the antivirus program was purchased from a pop-up window which appeared while the user was surfing the Internet and informed the user their computer was infected with several hundred virus variants. Which of the following is the MOST likely cause of the problems?
Options
- AThe installed antivirus was actually malware and has infected the users computer.
- BThe new antivirus product successfully detected the viruses on the computer but was unable to remove them.
- CThe computer does not meet the minimum system requirements in order to run the antivirus application without problems.
- DThe antivirus was from a third-party vendor; Windows built-in antivirus program will optimize the speed in the system.
How the community answered
(26 responses)- A81% (21)
- B4% (1)
- C4% (1)
- D12% (3)
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