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220-1101 · Question #994

The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

The correct answer is B. Replace the ribbon.. Dot matrix printers use an inked ribbon-similar to a typewriter ribbon-that the printhead strikes to transfer ink onto paper. Over time, the ink in the ribbon depletes, causing progressively lighter output. Replacing the ribbon restores ink supply and print darkness. Cleaning the

Hardware and network troubleshooting

Question

The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

Options

  • AClean the printhead.
  • BReplace the ribbon.
  • CInstall a maintenance kit.
  • DCalibrate the alignment.

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    87% (34)
  • C
    8% (3)

Explanation

Dot matrix printers use an inked ribbon-similar to a typewriter ribbon-that the printhead strikes to transfer ink onto paper. Over time, the ink in the ribbon depletes, causing progressively lighter output. Replacing the ribbon restores ink supply and print darkness. Cleaning the printhead addresses smearing or missing dots, not fading. A maintenance kit and alignment calibration do not address ink depletion.

Topics

#Dot matrix printers#Printer troubleshooting#Printer consumables#Ribbon replacement

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