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220-1101 · Question #968
220-1101 Question #968: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?
Options
- APerform a full factory reset.
- BCheck and clean the rollers.
- CChange all the ink or toner cartridges.
- DReplace the fuser.
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Topics
#Printer troubleshooting#Paper jams#Print quality#Printer maintenance