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220-1101 · Question #966
220-1101 Question #966: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A customer reports that a text-only document prints with unrecognizable characters. The print preview correctly displays the document. Which of the following is the most likely cause of the issue?
Options
- AOutdated firmware
- BIncorrect driver
- CBad toner cartridge
- DCorrupted document file
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Topics
#Printer troubleshooting#Printer drivers#Garbled print#Troubleshooting hardware