A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following steps should the technic

The correct answer is C. Initiate the system restore. If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process. System Restore allows the system to revert to a state before the OS update, which can eliminate the per

Hardware and network troubleshooting

Question

A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following steps should the technician take next?

Options

ADocument the findings.
BInvestigate any recent infrastructure changes.
CInitiate the system restore
DVerify full system functionality.

How the community answered

(23 responses)

A
4% (1)
B
9% (2)
C
83% (19)
D
4% (1)

Explanation

If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process. System Restore allows the system to revert to a state before the OS update, which can eliminate the performance issues caused by the update.

Topics

#Troubleshooting Methodology#System Restore#OS Performance Issues#Problem Resolution

Community Discussion

No community discussion yet for this question.

Full 220-1101 Practice