220-1101 · Question #935
220-1101 Question #935: Real Exam Question with Answer & Explanation
The correct answer is C: Swollen battery. The most likely cause is a swollen battery, which occurs when the battery's internal components break down, causing a buildup of gas. This results in: Physical Symptoms: The battery bulges, pushing the screen away. Operational Symptoms: The device may still power on when connecte
Question
A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?
Options
- AMalfunctioning power supply
- BDamaged charge port
- CSwollen battery
- DBroken screen
Explanation
The most likely cause is a swollen battery, which occurs when the battery's internal components break down, causing a buildup of gas. This results in: Physical Symptoms: The battery bulges, pushing the screen away. Operational Symptoms: The device may still power on when connected to a charger but fails to hold a charge due to battery
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