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220-1101 · Question #925

A technician has just installed a new SSD into a computer, but the drive is not appearing. Which of the following is most likely the reason's?

The correct answer is D. The SSD has not boon installed properly and should be reseated. When a newly installed drive does not appear, the most common and immediate cause is an improper physical connection-either the data cable (SATA) or power cable is not fully seated, or an M.2 drive is not properly inserted and screwed down. Reseating the drive is the first and mo

Hardware and network troubleshooting

Question

A technician has just installed a new SSD into a computer, but the drive is not appearing. Which of the following is most likely the reason's?

Options

  • AThe SSD is faulty and should be replaced by the manufacturer
  • BThe SSD has not been properly formatted and is not readable
  • CThe SSD is incompatible with the motherboard
  • DThe SSD has not boon installed properly and should be reseated

How the community answered

(56 responses)
  • B
    7% (4)
  • C
    4% (2)
  • D
    89% (50)

Explanation

When a newly installed drive does not appear, the most common and immediate cause is an improper physical connection-either the data cable (SATA) or power cable is not fully seated, or an M.2 drive is not properly inserted and screwed down. Reseating the drive is the first and most logical troubleshooting step before assuming more complex issues. A faulty SSD is possible but unlikely as a first conclusion for a brand-new drive. An unformatted drive would still appear in Disk Management (Windows) or fdisk-it just wouldn't have a file system. Incompatibility is possible but less likely than an installation error for a new drive.

Topics

#SSD installation#Hardware troubleshooting#Storage devices

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