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220-1101 · Question #922
220-1101 Question #922: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user reports that a software application functioned as expected the previous day, but this morning, the user is unable to launch the application. Which of the following describe what the technician should do next?
Options
- AResearch the symptoms
- BIdentify any changes the user has made
- CDetermine which steps need to be performed.
- DCheck the vendor's website for guidance.
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Topics
#Troubleshooting#Software issues#Problem diagnosis#User changes