220-1101 · Question #92
220-1101 Question #92: Real Exam Question with Answer & Explanation
The correct answer is B: The ribbon is low on ink or missing and must be replaced to get proper output. Lines in dot matrix printer output indicate a stuck pin in the print head. Output can also be affected by the platen position. The platen adjusts the gap between the paper and the print head to accommodate different paper types. Incorrect adjustment of the platen gap can cause fa
Question
A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?
Options
- AThe print drum is worn and loose causing the printing to be light in places
- BThe ribbon is low on ink or missing and must be replaced to get proper output
- CThe heating element has failed, and a new one needs to be installed for proper transfer
- DThe wrong type of filement is loaded, preventing it from sticking correctly
- EThe fuser assembly is not calibrated properly, causing it to impact the paper too hard
Explanation
Lines in dot matrix printer output indicate a stuck pin in the print head. Output can also be affected by the platen position. The platen adjusts the gap between the paper and the print head to accommodate different paper types. Incorrect adjustment of the platen gap can cause faint printing (gap too wide) or smudging (too narrow).
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