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220-1101 · Question #771

Some users are unable to access resources on the file server. A technician reviews the server network information and finds the following settings: Which of the following is the most likely explanatio

The correct answer is B. Server gateway settings are incorrect.. When a server has incorrect gateway settings, it can receive requests from clients on the local network but cannot route responses back through the correct path - or it may be unable to communicate with clients on different subnets. This is a common cause of users being unable to

Hardware and network troubleshooting

Question

Some users are unable to access resources on the file server. A technician reviews the server network information and finds the following settings:

Which of the following is the most likely explanation?

Exhibit

220-1101 question #771 exhibit

Options

  • AApplicable ports have been closed during routine hardening.
  • BServer gateway settings are incorrect.
  • CThe server lost power during a recent storm and did not resume operation.
  • DThe route was removed from the border router.

How the community answered

(22 responses)
  • A
    9% (2)
  • B
    73% (16)
  • C
    14% (3)
  • D
    5% (1)

Explanation

When a server has incorrect gateway settings, it can receive requests from clients on the local network but cannot route responses back through the correct path - or it may be unable to communicate with clients on different subnets. This is a common cause of users being unable to access server resources even though the server appears to be online. Closed ports would typically block specific services but not all access. A power loss would make the server completely unreachable, not just partially inaccessible to some users. A removed border router route is possible but less likely than a misconfigured local gateway, especially after a review of the server's own network settings.

Topics

#Networking#Troubleshooting#Gateway#IP Configuration

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