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220-1101 · Question #77
220-1101 Question #77: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?
Options
- AThe user's internet connection is down.
- BThe user's domain account is locked out.
- CThe user's switch has stopped working.
- DThe user's IP address needs to be renewed.
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Topics
#Network troubleshooting#Internet connectivity#Remote access#Limited connectivity