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CompTIA

220-1101 · Question #77

A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the…

The correct answer is A. The user's internet connection is down. When setting up a network or using your PC, you may get an error message saying you're connected to a network with limited access or limited connectivity. Usually, when you get this error, you are unable to access the Internet. However, limited means that you still can access…

Hardware and network troubleshooting

Question

A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?

Options

  • AThe user's internet connection is down.
  • BThe user's domain account is locked out.
  • CThe user's switch has stopped working.
  • DThe user's IP address needs to be renewed.

How the community answered

(19 responses)
  • A
    74% (14)
  • B
    16% (3)
  • C
    5% (1)
  • D
    5% (1)

Explanation

When setting up a network or using your PC, you may get an error message saying you're connected to a network with limited access or limited connectivity. Usually, when you get this error, you are unable to access the Internet. However, limited means that you still can access locally shared files and folders.

Topics

#Network troubleshooting#Internet connectivity#Remote access#Limited connectivity

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