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220-1101 · Question #769
220-1101 Question #769: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device's cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?
Options
- ATurn off all Bluetooth devices.
- BUpdate the device drivers.
- CReplace the USB drive.
- DReplace the device's USB port.
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Topics
#USB transfer speed#Driver updates#Hardware troubleshooting#Performance issues