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220-1101 · Question #767
220-1101 Question #767: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user's issue?
Options
- AReinstall the printer driver on the user's computer.
- BPrint to a different printer in the office.
- CSet the printer defaults in the Control Panel to print to letter-sized paper.
- DHave the user check the page size on every print job.
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Topics
#Printer troubleshooting#Printer settings#Paper size configuration#Client-side issues