220-1101 · Question #752
220-1101 Question #752: Real Exam Question with Answer & Explanation
The correct answer is B: The printer is using a PostScript driver.. Printers that use PostScript drivers are designed to handle complex printing tasks, including detailed graphics and images in PDF files. However, if the printer's PostScript driver is outdated, incompatible, or improperly configured, it may struggle to process and print PDF files
Question
A customer is having an issue printing documents. The customer can print a text document without any issue. However, when the customer prints a PDF containing images, the job fails and no other jobs will run until the computer is rebooted. Which of the following is the most likely cause of the issue?
Options
- AThe firmware is EOL.
- BThe printer is using a PostScript driver.
- CThe user is sending too many documents.
- DThe print queue is moving too slowly.
Explanation
Printers that use PostScript drivers are designed to handle complex printing tasks, including detailed graphics and images in PDF files. However, if the printer's PostScript driver is outdated, incompatible, or improperly configured, it may struggle to process and print PDF files containing images. Updating or reinstalling the PostScript driver, or choosing a different driver compatible with the printer and document type, can resolve this issue.
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