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220-1101 · Question #746
220-1101 Question #746: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A technician is troubleshooting a thermal receipt printer that will not print. Which of the following should the technician do first to restore functionality?
Options
- AUpdate the printer driver on the computer.
- BReplace the thermal printhead.
- CMake sure the thermal head is heating up.
- DFlip the paper roll orientation.
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Topics
#Printer troubleshooting#Thermal printer#Hardware diagnostics#Troubleshooting methodology