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220-1101 · Question #730
220-1101 Question #730: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user is experiencing a log-on issue when attempting to use a network-authenticated application in a corporate environment. The technician successfully resolves the issue by resetting the password. The user confirms that everything is working as expected. Which of the following steps should the technician take next?
Options
- ARefer to the vendor's instructions.
- BEstablish a plan of action.
- CDocument the findings.
- DImplement preventative measures.
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Topics
#Troubleshooting methodology#Documentation#Post-resolution steps#Password management