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220-1101 · Question #722
220-1101 Question #722: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user dropped a laptop while it was turned on. The hard drive now makes a clicking sound, and the laptop will not start up. Which of the following most likely explains this situation?
Options
- AThe hard drive bracket screws are lose.
- BThe hard drive jumpers need to be reseated.
- CThe hard drive is damaged.
- DThe SATA cable is lose.
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Topics
#Hard drive failure#Physical damage#HDD clicking#Troubleshooting