A technician receives a phone call from a traveling sales representative indicating that the maps application on a phone is not working. The representative runs a speed test on the phone and gets ~10M

The correct answer is C. GPS. GPS (Global Positioning System) is a feature that allows a phone to determine its location by receiving signals from satellites. A maps application relies on GPS to provide accurate directions and navigation. If GPS is turned off or not working properly, the maps application may

Mobile devices

Question

A technician receives a phone call from a traveling sales representative indicating that the maps application on a phone is not working. The representative runs a speed test on the phone and gets ~10Mbps in both directions. Which of the following settings should the technician check first to troubleshoot the issue?

Options

AAirplane mode
BPRL
CGPS
DLTE

How the community answered

(62 responses)

A
8% (5)
B
3% (2)
C
73% (45)
D
16% (10)

Explanation

GPS (Global Positioning System) is a feature that allows a phone to determine its location by receiving signals from satellites. A maps application relies on GPS to provide accurate directions and navigation. If GPS is turned off or not working properly, the maps application may not function as expected.

Topics

#Mobile device troubleshooting#GPS#Location services#Mobile applications

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